EMOTIONAL INTELLIGENCE AND EMOTIONAL WORK AS FACTORS OF SOCIAL INTERACTIONS IN MODERN SOCIETY

The article deals with the emotional work and emotional intelligence as essential conditions for successful social interactions in the post-industrial society. Emotions are seen as phenomena of social nature. The author emphasizes the need to develop the skills of emotional intelligence.

Authors: E. A. Pashkovsky

Direction: Sociological Research

Keywords: Emotional intelligence, emotion, emotional work, emotional labour, consumer society, social role

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